Update 3:08 p.m.: Microsoft says it’s testing a configuration change in response to a problem causing servers to become unavailable.
All affected servers will be restarted, and Microsoft will monitor them as they return.
Initial coverage: If you’ve had trouble getting into your work email, you may not be the only one.
Microsoft said Thursday afternoon it’s investigating reported access issues with its Exchange Online service in the Americas.
The issue may affect Microsoft 365 cloud service users’ connection in any region while the company works to resolve it.
This is a developing story. Check back for updates as more information becomes available.
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